Category: Academic Libraries

parliamenthill

Budget cuts to libraries, archives, and information centres jeopardize access to Canadian government information

This has not been a good spring for Canadian librarians and archivists, especially those who work at federal libraries and archives, which are being de-funded and dismantled by federal budget cuts. These information centres sustain government and public research capacity. Their ability to create, preserve, and provide access to public information in our country is at risk.

These cuts, and the centres and programmes in jeopardy, include:

I’m missing some announcements since I was away when so many of these cuts were announced, but this list nonetheless clarifies the seriousness of the situation. In the space of a few weeks, the federal government has severely hampered the nation’s ability to gather, document, use, and disseminate government and cultural information.

You can learn what many of these cuts mean in clear, practical terms by reading this post written by my archivist friend, Creighton Barrett, at Dalhousie University’s Archives and Special Collections.  Creighton explains how these cuts negatively affect the university’s ability to collect and maintain the records used by scholars and citizens in one community alone, and rightly notes that they are a “devastating” blow to information access in Canada. Now, consider how Creighton’s list grows when you add to it the ways in which these same cuts affect the libraries and archives in your own community, and then all other libraries and archives in Canada. And we haven’t even touched what these broader cuts mean for LAC’s programming and resources, StatCan programming, and the research capacity of federal departments and agencies. “Devastating,” may well be an understatement in the long run.

These budget cuts are a knock-out punch to how public information is accessed and used across the country. The cuts not only affect the library community and possibly your civil-service-friend who lives down the road. They will affect the manner in which our society is able to find and use public information.  If public data is no longer collected (see StatCan), preserved (see LAC, NADP, CCA), disseminated and used (see PDS/DSP and cuts at departmental libraries), then does the information even exist in the first place? There will be less government and public information, fewer means to access this information, and fewer opportunities to do so.

Take a moment and recall the freedom you have been afforded to speak freely in this nation.  The utility of that freedom is dependent on your ability to access the information you use to learn, to criticize, to praise, or to condemn.  If knowledge is power, then a public whose national information centres and access points are ill-funded is a weakling. Libraries and archives provide Canadians with direct access to key government information, and for that very reason, they should be funded to the hilt.

This is where I get to my point: We are now facing a situation in Canada where government information has suddenly become far more difficult to collect, to access, and to use. The funding cuts that Canada’s libraries and archives face is an affront to the proper functioning of a contemporary democratic society. These cuts will impede the country’s ability to access public and government information, which will make it difficult for Canadians to criticize government practices, past and present.

I mentioned on Twitter that these cuts show us that the work of librarians and archivists are crucial to the nation’s interest. We are not mere record keepers, and neither do we spend our days merely dusting cobwebs off of old books. We are the people who maintain collections of public information, and we are the people who provide and nurture access to information. Many of us see ourselves as guardians of the public’s right to access information.  If we take on that guardianship, then we must defend and protect these collections and access points. I’m not talking about a Monday-to-Friday, 9-to-5 job. I’m talking about advocacy, which doesn’t have an on/off switch. Either you do it or you don’t.

So, what should you do? Get informed, speak up, and act.  Write letters to the editor. Write to your professional associations and other like-minded organizations; lend them your support, and when needed, tell them to add force to their own statements. Write to your MPs, to other MPs (especially to MPs who sit on government benches), to cabinet members, and to the PMO. When you’re socializing with friends who aren’t librarians and archivists, mention how our work affects their work and their personal lives. Massive cuts to the nation’s libraries and archives do not serve the public good. These cuts may help balance the financial books, but they create an information deficit that inhibits research, stymies dialogue and criticism, and makes government more distant from the people.

An Online Instruction manifesto: technological challenges and people-driven solutions

Recently, I’ve joined a small project at my place of work that is considering our online instructional goals and our ability to meet them. The project isn’t large or groundbreaking: it’s an inward-looking analysis of our library’s use of online learning projects and the manner in which they meet the needs of our users, and it’s the sort of analysis that many of us have taken part in over the years. And while the project could more appropriately be considered a “task force” since we’re only a small group and our considerations (I hesitate to call them recommendations) will be written to stimulate debate instead of making transformational change, we’re still taking on the task knowing that our efforts today might facilitate new decisions and perspectives tomorrow.

At issue for me are three things in general: the nature of online instruction, our recent goals in this area, and governance. Our readings and discussion have helped us realize that for too long now, tech-savvy librarians (at libraries in the developed world, generally) have focused too much on the development of online instructional tools at the expense of figuring out how these tools can best work alongside “regular” instructional programming. And perhaps more important, we don’t give enough thought to where online instruction sits within our internal governance structures. In short, for the most part, we’ve built our own online instruction silo.

The academic literature and the blogs show this loud and clear: too much of our scholarships and too many of our conversations are based on “how to” make the greatest tutorial, “how to” use X, Y, or Z software, or “how to” attract our students’ attention by using a particular social tool. There is literature that moves beyond these topics, of course, but I’m not sure if there has been enough. I’d like us to think and debate more about the nature of online instruction and its tools, what it actually means for our users, and what online instruction’s long-term implications (positive and negative) are for libraries. (A good example of what I think we ought to be discussing can be found in this text, which Dean Giustini recent contributed to and mentioned in his blog.)

In the mean time, I’m putting forward 3 contentions about online instruction in academic libraries. They aren’t profound, but they are assertions, nonetheless. Answer them in response to this post or on your own blogs, Facebook, Twitter, and Plus streams.  Let’s get a discussion going.

Steeleworthy’s Online Instruction Contentions for 2012:

1. There is no Online Instruction.  There is only Instruction.

  • Online instruction’s tools, aims and media differ drastically from “traditional” instructional methods, but it is instruction nonetheless, and it should be afforded as much importance as all other kinds. It is fair to consider the differences between online instruction and classroom one-shots or integrated term-long coursework, but the time came long ago to normalize it and make it an equal partner in our information literacy programmes. No more adjectives and qualifiers: online instruction is instruction, plain and simple. It can’t only be a special project that is taken on by our adventurous colleagues or offered to our interns and junior librarians to explore. Instead, we must find efficient ways to reduce its learning curve, help train our colleauges, and make it a core part of our IL programming.

2. There can only one instructional group or committee.  

  • This group develops instructional programmes and policies at the library, whether they are online or in print, in the classroom or in a virtual chat room.  Let there be task forces devoted to online or classroom initiatives, but keep them part of the same governance structure. Let’s keep our focus on the means we have at our disposal to improve information literacy levels and critical thinking skills on campus by fully integrating online instruction into our existing instructional framework.

3. There must be an online instruction coordinator.

  • I may have just declared an end to adjectives and qualifiers in Contention No. 1, but on this point, I stand firm: an online instruction coordinator is needed in order for libraries stay ahead of the technological curve.  So much about online work requires specific, technical knowledge and skill sets. Each library should have a coordinator who manages instructional content on the website, promotes web-based instructional tools, liases with university online learning services, and leads training programmes for new technology-based instructional tools. Let this person sit on instructional committees and web committees, and let this person work in concert with the web publisher to seamlessly integrate instructional content with the website’s directional and informational content.

Above all else, online instruction can no longer be the purview of only a few individuals in academic libraries. I speak these words to like-minded librarians who are already tech-savvy and willing to try new projects and ideas: it’s time that we shift our focus from integrating online instructional tools into our individual practice to blending them into the library ethos. We can do this by concentrating not on programmes and apps but on the people we work with and the people we serve. We must find the means to make online instruction accessible not only to our users, but to our fellow librarians and content producers.  What is a technological challenge must have a people-driven solution.

 

Welcome to the Circumlocution Office

The Circumlocution Office

Happy Spring! Although I don’t post so often to my LIS site at the moment since I’ve recently drawn some of my time to creative writing pursuits, I do have some news to share, and this space is as good as any.

This past February, I took on a new limited term position as Government Information Librarian at Wilfrid Laurier University, in Waterloo, Ontario. As well as being the liaison librarian and subject selector for Political Science, I’m responsible for maintaining and promoting the Government Publications collection, as well as handling requests for socio-economic data from organizations such as Statistics Canada and ICPSR.  When the position was posted in the fall, I jumped at the opportunity to take on the role: even as far away as Halifax, Laurier had a name for itself in terms of GovDocs, thanks to the efforts of their people at the helm. I expect this year to be a great experience for me to really get behind the wheel with government documents and help drive the role they can play in the academic library. Electronic publishing and permanent URLs have radically altered our understanding of a government documents “collection,” which is why I believe that it’s as imperative today as it was X, Y, or Z years ago to have a government documents librarian maintaining the file. Selection has in many ways been simplified over the years, but the acquisition of government publications (fugitive or otherwise) is a less exact and more murkier science today than it was in the past.

Homard the Lobster

So, if ever you’re in Waterloo (e.g., at CAIS during Congress this summer), stop in and say hello. My office is on the 3rd floor of the library, and it’s hard to miss since I brought along a lobster from the east coast to keep me company.  Homard is a good guy: since he’s a bobble-head, he tends to agree with everything I say.

And finally, in case you’re wondering, “The Circumlocution Office” is a reference to Charles Dickens’ Little Dorrit.  It was Dickens’ satiric jab at the stifling bureaucracy that was the 19th century British public service. Dickens was no fan of government paperwork and disorganized public departments; he may have appreciated a good GovDocs librarian..

Welcome to the Circumlocution Office
RSC-1985-C-42_Copyright_Act_Canada

Why we must be apprehensive about DRM and digital locks

This little piece of news hasn’t yet got much coverage in the popular press, but it should. It shows why Canadians (and everyone, really) must be concerned about digital locks.  Librarians and lawyers are the ones taking note of it right now, but it’s an issue we should all worry about:

Michael Geist - Napster Drops Out of Canada, Warns Users Of Lost Purchases Due to Digital Locks http://t.co/lO3hLRvB
@librarybazaar
Fiacre O'Duinn

 

Yes, that’s right – as Michael Geist reports, if you are Canadian and have ever purchased music through Napster Canada, then you run the risk of losing access to content you have paid for:

These downloads are DRM-encoded WMA files and can be backed up by burning them to audio CDs. Doing this will allow you access to your music on any CD player and generally have a maintenance free permanent copy. If you do not back up your purchased Napster music downloads by burning them to CD and you later change or reinstall your computer’s operating system, have a system failure or experience DRM corruption, then the downloads will stop playing and you will permanently lose access to them.

(Source: Napster Canada PR via Geist’s blog)

Let’s put this into perspective:

  • Customers have purchased items (music, objects, widgets, whatever) from a company with the assurance that these items can be accessed.  But the use of these music files are limited by a lock that the company will no longer support now that it has pulled out of the market and been bought by a competitor.
  • Customers have been advised by the company to effectively circumvent their digital locks if they want to continue listening to their music.  

I suppose that Napster Canada/Rhapsody is acting in good faith when they explain to Canadian customers how to ensure that the content they have already purchased will always be accessible. Napster/Rhapsody has informed customers that all they need to do is copy the data to audio CDs to ensure that the music can be played even if the digital lock on the file is ever corrupted. But does anyone else find it a tiny bit illogical that a company that normally espouses the use of digital locks is now effectively telling its customers to break the law and circumvent the lock in order to make sure they will always be able to access this music?

Digital Rights Management is something we must be wary of.  DRM limits the consumer’s rights to the content he or she has purchased; it “manages” rights by taking them away from the consumer. This is of particular concern in Canada, when so many organizations are subsidiaries of larger companies located elsewhere. If Napster pulls out of the Canadian market, will the digital locks that limit access to the content you purchased still be supported? It seems not. If Amazon were ever to pull out of the Canadian market (which is an unlikely scenario, but a worthy point to make), would its digital locks that limit access to the content you purchased still be supported? That would be up to Amazon to decide.  Digital locks keep your purchases at the mercy of the vendor, which is reason enough to oppose them.

Copyright is a mess, especially in Canada.  The law is antiquated and it does need an overhaul to actually work in our digital landscape.  But DRM and digital locks place an undue burden and risk on consumers (be they individuals, families, or libraries), most of whom are law-abiding citizens, respect intellectually property and rights, and do not copy content.

 

Post script: Am I suggesting we back out of all e-content on account of DRM?  No, I’m not. What I’m trying to show, like so many others, is that the system is out of balance right now and will remain so in the future.  Advocacy is required to fix this.

How to Limit your WorldCat Search Results to Only Books

WorldCat wordmarkIf you work in the humanities, you probably complain three ways to Sunday that WorldCat Local’s default search function includes articles.  These articles are often not peer-reviewed, or are often book reviews. Book reviews do have a place in humanities research, but by and large, most humanities researchers turn to their library’s catalogue when they are looking for books and will use scholarly databases when searching for peer-reviewed material and for book reviews.  The catalogue connects them to their library’s collection of books.  Books are what they want when they use WorldCat.  And books are what they’re searching for when they’re using the catalogue.

If WorldCat Local has become your primary catalogue, then get to know the search operator I’ve used below, “dt=“.  This operator will limit your search results by document type, i.e, it will limit your WorldCat search results to only books:

“oryx and crake” dt=BKS

If you use this search function to look for Oryx and Crake by Margaret Atwood in your catalogue, as I did above, then WorldCat Local will limit your results only to books.  Articles will not appear in your search results.

The dt= function translates to “document type.”  This search function tells WorldCat to limit your results to a particular document type, in this case, “BKS,” which stands in for “books.”   To limit to articles, you need to type dt=SER, where “SER” stands in for “Serials”, which is librarian’s jargon for “articles.”

Take this knowledge and share it with your colleagues, students, and friends.  Adding this search function to your WorldCat Local searches will improve the search engine’s results for the most basic and essential searches you make in your everyday work in the humanities.